HD audio, two-way SMS, voicemail and fax on real business numbers — with AI summaries, caller pop and voice agents built in. Answer from the web, your desk phone or your pocket, or let an AI agent screen callers and pick up when nobody can. One line for the shop, the practice, or every location.
Standalone phone system — or one module of ZynoSuite.
On full calling plans, unlimited calling, recording, transcription and AI summarization are included — on genuine business numbers your whole team shares. Internal and voicemail-only tiers stay lean on purpose.
The moment a call comes in, the customer's record opens — name, history, last order and notes. Answer on the web, a desk phone or your pocket; every call and text files itself onto the customer automatically.
Lay out exactly how calls should flow in a visual, drag-and-drop builder — no PBX, no carrier tickets. Drop in menus, business hours, ring groups, voicemail, even an AI voice agent, wire them together and publish. Prompts are recorded or generated with realistic text-to-speech.
Drop an agent into any call flow and give it your greeting, your instructions and your transfer rules.
Agents collect the details over the phone and complete a ZynoForm as they go — intake, work orders, lead capture — so the answers land on the customer record instead of a sticky note.
Pick a plan per extension and add only what you need — extra numbers, SMS, fax, toll-free, AI agent minutes or longer recording retention.
Every location needs at least one Standard extension — Shared, Internal and Voicemail-only lines are added alongside it.
Call transcription and AI summarization require call recording to be enabled; audio is deleted at the end of its retention window. Recording laws vary by state and country — notifying the people you call and complying with the laws that apply to you is your organization's responsibility.
"ZynoTalk was essential in modernizing our legacy call center systems — replacing outdated analog hardware with cloud-based solutions that give us critical disaster-recovery capabilities."
"With ZynoTalk, our jewelry consultants can effortlessly transfer calls between stores — and customers enjoy reaching any location through a single number."
"Our last provider went down constantly. ZynoTalk moved hundreds of endpoints in half a day, and we haven't had a single disruption since. The reliability has been a game-changer."
ZynoTalk is one module of ZynoSuite — one login that also runs your register, customers, bookings, inventory and back office. Every call and text files itself onto the same customer record the rest of the business uses. Start with the phone; turn on the rest when you're ready.
We'll port your numbers, set up your extensions and walk your team through it — usually within one business day.
Keep your numbers · no long-term contract